Please contact your banker by phone or email using the details provided to you. Or find your banker’s details here.

You can use digital banking or our mobile banking app to send a message directly to your banker.

To report a card as lost or stolen card, or if your card details or PIN have been compromised, please contact our Cards Centre immediately on:

+44 (0) 345 601 1107

You can also manage your cards from your mobile phone using our Card Transact app.

Office hours are Monday to Friday, 9am to 5pm, excluding English bank holidays. Please note that calls may be recorded for training and monitoring purposes.